Tell us about something that went well, something we could do better, or something that didn’t feel right. If you’d like to make a complaint, you can use this form too. You can give your feedback anonymously. You don’t have to share your name or any contact details.

You can also reach us in other ways. Call or email us, or ask someone you trust to contact us for you. If you need an interpreter or another way to share your feedback, let us know and we’ll arrange it.

If you are an NDIS participant, you have the right to make a complaint to the NDIS Quality and Safeguards Commission at any time, even if you haven’t spoken to us first. Making a complaint will not change the supports you receive from us.

NDIS Quality and Safeguards Commission

Phone: 1800 035 544 (free call from landlines)

Website: www.ndiscommission.gov.au

You can have an advocate with you at any time. An advocate is someone who can help you speak up and make decisions, and they can be independent of us. If you’d like help finding one, ask us, or search the Disability Advocacy Finder at askizzy.org.au/disability-advocacy-finder.